Who we are

Our website address is: www.turadhcounselling.co.uk.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you submit information (such as name, phone number, or email address) via an online form it will be sent via email and a copy of the information will be stored by WordPress on the server. It will only be available to the administrator.

Any information collected will only be used for contacting people about their interest in pursuing counselling.


For most people, only a small number of cookies will be stored. These include whether you have viewed the cookie consent, and if you have consented to cookies. These cookies expire in 24 hours.

If you leave a comment on the site (not currently enabled) you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you comment on, or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Any contact information submitted via online forms is retained only for the purpose of contacting the individual concerned. Once contact has been made, this information will be removed from WordPress.

Additional information

How we protect your data

The site is held on WordPress, an industry-standard content management system (CMS). It is regularly updated, and all plugins are kept up to date; as are the database (MySQL) and scripting language (PHP) that the site uses.

What data breach procedures we have in place

Any loss of data is taken seriously. We suggest that people only use the forms for brief contact information.

We aim to keep the amount of personal information held by the website to an absolute minimum, and people are encouraged to phone or email as well.

What third parties we receive data from


What automated decision making and/or profiling we do with user data